Community Resources
We know we can’t do it all, and that’s ok because there are many other organizations in our area that are helping to meet the needs of this community with us. So we put this page together to help you find those resources and connect you with them.
We do out best to keep this up-to-date but if you find some information that is not correct, please email us at info@winrescue.org
Rent, Utilities, Housing & Income Help
Resources for Winchester, Frederick County (VA), and Berkeley County (WV).
Filters & Search
Faithworks, Inc.
Rent or Utility HelpWinchester, VAFrederick County, VA
About, hours & contact
About
Helps pay rent or utility bills in a short-term crisis. Pays the bill for you.
Hours
Call for appointment
Who can apply
Families with urgent money needs
Documents
Bill or landlord info
Phone
CCAP Winchester
Rent or Utility HelpWinchester, VA
About, hours & contact
About
Helps with rent, utilities, and basic needs by appointment.
Hours
Call to schedule
Who can apply
Local residents with proof of need
Documents
ID, income proof, bills
The Salvation Army – Winchester Corps
Rent or Utility HelpWinchester, VAFrederick County, VAClarke County, VA
About, hours & contact
About
Helps pay rent and utility bills when funds are available.
Hours
Mon–Fri (by appointment)
Who can apply
People in the service area
Documents
ID, income proof, shut-off or eviction paper
Winchester DSS – Energy Assistance (LIHEAP/EAP)
Rent or Utility HelpWinchester, VA
About, hours & contact
About
Helps with heating, cooling, or crisis energy needs.
Hours
Mon–Fri (business hours)
Who can apply
Low-income Virginia residents
Documents
Income proof, energy bill, address
Frederick County DSS – Energy Assistance (LIHEAP/EAP)
Rent or Utility HelpFrederick County, VA
About, hours & contact
About
Helps pay heating or cooling bills for people with low income.
Hours
Mon–Fri (business hours)
Who can apply
Low-income Virginia residents
Documents
Income proof, energy bill
Phone
CCAP / Loaves & Fishes – Berkeley County
Rent or Utility HelpBerkeley County, WV
About, hours & contact
About
Helps pay rent, water, or sewer bills in emergencies.
Hours
Call for appointment
Who can apply
County residents in crisis
Documents
Bills and proof of need
Phone
The Salvation Army – Martinsburg Corps
Rent or Utility HelpBerkeley County, WV
About, hours & contact
About
Helps with heating, gas, water, and electric bills.
Hours
Mon–Fri 9:00–4:30
Who can apply
People in Martinsburg area
Documents
ID, address proofs, income, shut-off notice
Catholic Charities West Virginia – Emergency Assistance
Rent or Utility HelpBerkeley County, WV
About, hours & contact
About
Helps pay rent or utilities for families in crisis.
Hours
Call for appointment
Who can apply
WV residents meeting income rules
Documents
Income proof; rent/utility bill
City of Winchester Utilities – Billing
Rent or Utility HelpWinchester, VA
About, hours & contact
About
Payment plans and billing help for water/sewer.
Hours
Mon–Fri (business hours)
Who can apply
City utility customers
Documents
Account number; ID if in person
Dominion Energy – Energy Assistance / EnergyShare
Rent or Utility HelpWinchester, VAFrederick County, VA
About, hours & contact
About
Utility bill help and crisis support for eligible customers.
Hours
Online & partner hours
Who can apply
Dominion customers with need
Documents
Photo ID, account, income (as asked)
Centralized Housing Intake (NSV CoC)
Housing Help & Homeless PreventionWinchester, VAFrederick County, VA
About, hours & contact
About
One call for shelter or prevention help.
Hours
Business hours
Who can apply
People without housing or about to lose it
Documents
Given during call
Phone
Blue Ridge Housing Network (BRHN)
Housing Help & Homeless PreventionWinchester, VAFrederick County, VA
About, hours & contact
About
Rental help and housing counseling.
Hours
Call for appointment
Who can apply
People with housing needs
Documents
Income proof; housing info
Phone
Family Promise – Northern Shenandoah Valley
Housing Help & Homeless PreventionWinchester, VAFrederick County, VA
About, hours & contact
About
Helps families with kids stay housed.
Hours
Call to start intake
Who can apply
Families with children under 18
Documents
ID; proof of custody; income
Community Action of the Eastern Panhandle (CAEP)
Housing Help & Homeless PreventionBerkeley County, WV
About, hours & contact
About
Rent help, utility help, and casework.
Hours
Call for appointment
Who can apply
Low-income residents
Documents
ID; income; bills
Phone
Website
Blue Ridge Legal Services – Winchester Office
Legal HelpWinchester, VAFrederick County, VA
About, hours & contact
About
Free help for evictions and renter issues.
Hours
Mon/Wed/Fri 9:00–2:00
Who can apply
Low-income residents
Documents
Income proof; housing papers
Phone
Legal Aid of West Virginia – Martinsburg
Legal HelpBerkeley County, WV
About, hours & contact
About
Free legal help for civil issues and evictions.
Hours
Call to start intake
Who can apply
Low-income WV residents
Documents
Case details; income proof
Virginia Career Works – Winchester Center
Job & Income SupportWinchester, VAFrederick County, VA
About, hours & contact
About
Helps with job search and job skills.
Hours
Mon–Fri 9:00–12:00 & 1:00–4:00
Who can apply
Job seekers
Documents
Bring résumé (if you have one)
Phone
Virginia Works (Unemployment / VEC)
Job & Income SupportWinchester, VAFrederick County, VA
About, hours & contact
About
Unemployment benefits and re-employment help.
Hours
Online & local office hours
Who can apply
People who lost a job
Documents
ID and work history (as asked)
WV DHHR – Berkeley County
Job & Income SupportBerkeley County, WV
About, hours & contact
About
Apply for SNAP, Medicaid, and cash help.
Hours
Mon–Fri 8:00–5:00
Who can apply
Low-income residents
Documents
ID; income; address
United Way NSV – Valley Assistance Network (VAN)
Navigation & ReferralsWinchester, VAFrederick County, VA
About, hours & contact
About
Guides you to rent, utility, and support services.
Hours
Mon–Fri (business hours)
Who can apply
Anyone needing help finding services
Documents
None to start
Phone
2-1-1 (Virginia & West Virginia)
Navigation & ReferralsWinchester, VAFrederick County, VABerkeley County, WV
About, hours & contact
About
Call to find local help 24/7.
Hours
24/7
Who can apply
Anyone
Documents
None
Phone
Website